Contact Us
Got a question about a sweepstakes casino review, spotted something that needs updating, or just want to tell us we missed a platform worth covering? This page explains what we can help with and the best way to reach us.
What We Can Help With
Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos in the {{ market }} market. We're not a casino ourselves, and we don't operate any of the platforms listed on this site — so there are things we can and can't do when you get in touch.
- Questions about how our rankings and editorial ratings work
- Corrections — if a welcome offer, eligible state list, or feature has changed and our page is out of date
- Suggestions for platforms we haven't reviewed yet
- General feedback on site content, clarity, or usability
- Press or partnership enquiries related to the site itself
What We Can't Handle Directly
Because we don't run the sweepstakes casinos we write about, we're not able to access anyone's individual account, process a redemption, verify an identity document, or resolve a dispute over Sweepstakes Coins or a prize claim. Those requests have to go through the operator in question — most sweepstakes casinos publish a support email or in-app help centre, and their terms and conditions page is usually the fastest route to an answer on redemption thresholds, verification requirements, or excluded states.
If your question is about whether a specific site is available where you live, or how long a redemption typically takes, the operator's own terms will always be more current than anything we publish, since eligibility and processing details can change without much notice.
Before You Reach Out
A few things are already covered elsewhere on the site and might save you a message:
- For background on how we approach player safety and healthy play habits, see our Responsible Gambling page.
- For the legal terms governing use of this site, including how we handle affiliate relationships, see our Terms and Conditions.
- To understand who's behind Sweepstakes Casinos and how we put our reviews together, visit About Us.
A Note on What This Site Is
Sweepstakes casinos use a promotional model built around two currencies — typically a play-for-fun coin and a separate sweepstakes coin that can, under certain conditions, be redeemed for prizes. This is different from a traditional real-money online casino, and availability varies by state: some jurisdictions restrict or prohibit sweepstakes-model platforms, and operators decide for themselves which states they serve. If a message you send us relates to eligibility in your state, we're happy to point you toward general information, but we can't confirm legal status for your specific situation — that's always worth checking against the operator's current terms and, if you're unsure, your own understanding of your state's rules.
Response Times
We read every message that comes in, though as an independent editorial site we don't offer live support and can't guarantee a same-day reply. Enquiries about content accuracy or corrections tend to get prioritised, since keeping offer details, eligible states, and ratings current is central to what we do.